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Owned and operated by Backyard Mosaic, we're happy to answer questions about your patio furniture, gazebos, or fire pit tables.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery status. If you have questions about your shipment, send us a message and we will look into it for you.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your outdoor space, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our return window. Simply contact us with your order number and let us know what you would like instead, and we will walk you through the process.
What materials are your patio furniture sets made from?
Our collections feature a range of materials including weather-resistant wicker, powder-coated steel, tempered glass, and durable all-weather cushion fabrics. Each product page lists the specific materials used so you can choose the right fit for your patio or deck.
Do your fire pit tables use propane or natural gas?
Most of our fire pit tables are designed for standard propane tanks, with select models offering natural gas conversion kits. Check the product details for fuel type compatibility and specifications for your outdoor setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to reply to every inquiry within one business day so you can plan your outdoor project with confidence.
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Curated Quality
Every patio set, gazebo, and fire pit table is selected for durability, style, and weather resistance.
30-Day Returns
If a piece does not suit your space, our return policy makes it simple to find a better fit.
